Posted inArmidale, Community development, Social issues and services, Tamworth, Work and career

Welcome to regional NSW: helping new residents put down roots for good

Picture from Thursday night Welders Dog Welcome Event: New GP at Faulkner St, Dr Moradi, with her family, and Katrina George (far right), Armidale local connector

More ‘welcome’ events and activities are being rolled out to help new residents build those crucial early connections that make their move a success.

In Tamworth over the weekend, nearly 50 new residents gathered at the Jockey Club for a relaxed and family-friendly evening of food, music, and conversation. The night featured lawn games, a jumping castle for the kids, a community BBQ, and an interactive drumming circle led by the Tamworth Conservatorium of Music.

โ€œThe vibe was really fun,โ€ said Tamworth ‘Welcome Experience’ connector, Emma Grant. โ€œThere was genuine connection. People sat down with others they hadnโ€™t met before and got involved in the drumming โ€“ it was a really inclusive, welcoming space.โ€

In Armidale, the local event took the form of a Thursday night pizza party at The Welderโ€™s Dog brewery. With over 50 attendees, the evening was deliberately low-key and family-friendly, offering a warm, casual space for people to connect over food, games, and a drink.

โ€œSome people walk in not knowing a single person,โ€ Armidale connector Katrina George said. โ€œSo we intentionally create the kind of space where people can meet someone, get a question answered, and start to feel a little more at ease in town.โ€

โ€œA lot of people were surprised to see how multicultural our community is,โ€ she said.

โ€œOne new doctor told me the event helped reassure him that regional NSW could be a safe and welcoming place for his family.โ€

Welcome packs were handed out at both events, offering details about community groups, local services, and points of contact for support. Attendees ranged from young singles to families new to the region โ€“ with many asking questions about schools, sport, business networks and how to meet people.

While the focus is on new arrivals, both Emma and Katrina say future events aim to involve more long-time locals too.

โ€œLocals know the town best โ€“ they have the history and knowledge of all the beautiful things about the region, and they can share that authentically,โ€ said Emma. โ€œWeโ€™re getting a lot of diverse and skilled workers moving to our regional communities, filling in the workforce shortages, and helping our community thrive. It would be great if more locals came along to support them.โ€

Across regional NSW, the Welcome Experience program is helping essential workers do more than just relocate – itโ€™s helping them settle, connect, and build meaningful lives in their new communities.

Currently run in 52 local government areas across NSW, the Welcome Experience provides free, personalised support for essential workers in health, education, aged care, communities services and more, to help them relocate and integrate into their new jobs and homes.

The program fills a critical gap that relocation incentives often miss, by providing practical help during and after the move, when many newcomers can feel most lost.

Local connector for Armidale, Uralla and Guyra, Katrina George, has seen the success first-hand.

โ€œPeople might move for a job, but if they donโ€™t make meaningful connections early on, they often donโ€™t stay,โ€ said Katrina. โ€œThis is about making sure people find community, not just employment.โ€

Since the program began in October 2024, Katrina and her Tamworth-based counterpart Emma Grant have supported 94 people through their transition, and are currently working with a combined 123 individuals and families across the Armidale and Tamworth region. Even more new residents have been welcomed in Moree, Inverell and Glen Innes.

The support provided is vast but meaningful, and ranges from finding housing, schools, childcare, doctors, job opportunities for partners, discovering social groups, or even the right gym.

โ€œI donโ€™t help them get the job – I help them stay,โ€ Katrina said. โ€œThereโ€™s so much happening in this region, but if you donโ€™t know where to look, itโ€™s hard to find your footing.โ€

Beyond the events, the real strength of the Welcome Experience lies in the one-on-one support that each new resident receives.

โ€œIโ€™ve had people arrive whoโ€™ve never used a wood fire before. Something as simple as lighting the heater can become a real barrier when youโ€™re in a new environment,โ€ she said.

โ€œOther times, itโ€™s helping someone find the right gym or bushwalking group, or tracking down a niche interest like cold-water swimming or Warhammer gaming. Iโ€™ve inspected rentals for families, helped their partners find work,โ€ said Katrina.

โ€œItโ€™s always about removing barriers and building confidence. Itโ€™s those small touchpoints that matter โ€“ they make people feel seen and supported.โ€


Don’t miss any of the important stories from around the region. Subscribe to our email list.