Guyra Adult Learning Association (GALA), trading as the New England Community College (NECC), has expanded its team and course offerings in a move aimed at strengthening access to education and support across the New England region.
GALA chief executive Kelso Looker said the changes were focused on delivering practical benefits for the community.
“We’re pleased to welcome new team members who bring strong community experience, and to expand our course offerings in response to local demand,” he said.
Heidi McElnea has been appointed Outreach Support Officer, replacing long-serving staff member Leonie Taylor, who is retiring after many years of service.
McElnea brings experience in community engagement and education through roles with not-for-profit organisations, local council and regional businesses. Her work will centre on connecting people with tailored learning opportunities and improving access to lifelong education, particularly for those who may face barriers.
“I am really looking forward to working with NECC to deliver programs and courses that meet the needs of our local communities,” McElnea said.
Elizabeth Rosser has taken on the role of Accounts and Marketing and will also be a point of contact at the front desk, helping maintain a welcoming and accessible environment for students and visitors.
Rosser has a background in community outreach, event management and support, with experience across not-for-profit organisations in Australia.
“I am happy to be back working in Guyra and after collaborating with NECC on various projects, I’m excited to now be joining the team,” she said.
Alongside the new appointments, GALA and NECC are introducing two courses designed to respond to emerging community needs: Practical AI Tools for Small Business and The Accidental Counsellor.
“These new courses reflect the growing and changing needs of our community,” Looker said.
“From supporting local businesses to equipping people with skills to respond to others in times of distress, we are committed to delivering practical, relevant training,” he said.
The Practical AI Tools for Small Business course aims to help local operators improve efficiency and resilience by using artificial intelligence tools to streamline tasks, enhance marketing and reduce costs. It is designed for a wide range of industries, including agriculture, tourism, retail and food service, and focuses on practical, hands-on skills that can be applied immediately.
The Accidental Counsellor course addresses the increasing need for mental health awareness and support skills in the community. Accredited by Suicide Prevention Australia, the one-day program provides participants with tools to respond safely and effectively when someone is experiencing emotional distress.
With ongoing pressures such as dry conditions, rising fuel prices and cost-of-living challenges, the ability for community members to support one another is becoming increasingly important.
The training is relevant to a broad cross-section of the community, including educators, frontline staff, volunteers, health and aged care workers, and anyone who often finds themselves supporting others.
Courses will be held across Guyra, Armidale and Glen Innes throughout April and May, improving accessibility for residents across the region.
Course details
Practical AI Tools for Small Business
Guyra — 29 April and 20 May
Armidale — 5 May
Glen Innes — 26 May
The Accidental Counsellor
Armidale — 13 May
Guyra — 14 May
Glen Innes — 15 May
For a full course list or to book, visit the New England Community College website, follow NECC on Facebook, or call 02 6779 2132.
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