Inverell residents, businesses and visitors are set to benefit from improved mobile connectivity, with Telstra upgrading the mobile base station serving the community this Tuesday.
The upgrade will increase the site’s 4G and 5G capacity, helping deliver faster downloads, smoother streaming and reduced network congestion as deTelmand for mobile data continues to grow.
A Telstra spokesperson said reliable mobile coverage remained essential for communities across Australia.
“We know how important mobile connectivity is for Australians, whether you’re in the city or the country.”
The spokesperson said the additional network capacity would help meet growing demand for mobile services in the Inverell area.
“As data use over our mobile network continues to grow, adding extra 4G/5G capacity to our mobile site in the area will help deliver faster downloads, smoother streaming and less congestion for customers.”
Works are scheduled to begin on Tuesday, 11 August, and are expected to take two days to complete.
To safely carry out the upgrade, the mobile site will need to be taken offline for periods of up to eight hours during the works. Telstra said customers would receive an SMS before the planned outage and that every effort would be made to minimise disruption.
“While disruption is required while the upgrade is underway, we’ll only be switching off the site when we need to and will have it back online and working better than ever as quickly as possible.”
The planned works will not affect nbn, satellite internet services, PSTN landline services or mobile coverage provided by other networks. During the outage, calls to Triple Zero from a Telstra mobile will automatically connect via another available mobile network where one is available.
Customers can continue making and receiving calls and sending texts by enabling Wi-Fi Calling on compatible devices. Businesses are also encouraged to speak with their bank about connecting EFTPOS terminals to their nbn or Wi-Fi service to help avoid disruptions to payment processing while the upgrade is underway.
While Telstra expects the work to be completed as scheduled, timings may change due to factors outside its control. Customers can check the latest information at telstra.com.au/outages or visit https://tel.st/planned-work for advice on preparing for planned outages.
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